Step-by-step guide
Premium, free limits, and grace period
Current limits and price come from billing. A qualifying paid period has a 72-hour grace window; downgrade never deletes subscriptions.
Steps
- Open Billing to see the plan, limit, and end date.
- Check reminders three and one day before expiry.
- After expiry, select the free set or renew Premium.
Expected result
Plan status, available limit, and sources saved without delivery are explicit.
Important limitations
- Grace applies only when a confirmed payment covered the end of the Premium interval.
If it did not work
- If a payment is missing, keep its operation ID and contact support.